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Labor Day 2005

Five Days at Memorial

Labor Day 2005 is a hinge in the chronology of Hurricane Katrina’s aftermath: the flood and power crisis at Memorial Medical Center had ended, but its consequences were only beginning to emerge. In the days around the holiday, survivors reached safety, accounts of the hospital’s evacuation circulated within LifeCare, and John Thiele suffered a stroke. The date therefore marks not a return to ordinary life, but the moment when physical escape began turning into testimony, illness, and institutional response.

A crisis anticipated before the storm

The events leading into Labor Day were preceded by warnings about Memorial’s vulnerability. After Hurricane Ivan narrowly missed New Orleans in September 2004, plant operations director Eric Yancovich examined storm-surge projections with the US Army Corps of Engineers. The hospital sat three feet below sea level; a severe storm could bring twelve to fifteen feet of water around it. Yancovich’s handwritten elevation calculations showed that less than four feet of flooding on Magnolia Street could send water over the loading dock, while critical components of the emergency power system sat below ground or only a short distance above it.

In a note to his supervisor, Yancovich warned that relatively little water could disable most of the medical center. He anticipated that the main hospital might lose power and that patients would need to move to the newer Clara Wing, where he believed the electrical circuitry was better protected. Some defenses were improved, including floodgates and a raised vent for the underground diesel tanks, but recommended work on transfer switches and pumps was not completed. A partial bid for electrical work exceeded a quarter of a million dollars, and Yancovich concluded that a lack of capital made immediate approval unlikely. As the flood approached, Susan Mulderick advised CEO L. René Goux that evacuation looked likely; he conveyed that assessment to his superiors at Tenet in Dallas.

The power failure before the holiday

By Wednesday, August 31, Memorial’s three 750-kilowatt generators had already been running for two days, even though the hospital’s plans called for them to support operations for at least three. The maintenance staff had limited experience with prolonged generator operation. When one engine overheated, workers added water to its radiator and restarted it; later, they tried to address apparent low oil pressure by bringing in diesel fuel and retrieving more from a generator in the surgery building.

Floodwater exposed the weakness Yancovich had identified. Engineers waded through knee-deep water in the basement and found that about a third of the automatic transfer switches and associated distribution panels appeared submerged. In the hazardous electrical area, they used an overhead bypass handle to connect the load of a failed generator to a working one. The working engine drew too much current, however, and the possibility of fire became especially dangerous because the sprinkler pumps were underwater. Workers tried to reduce the load by shutting off circuits serving unused equipment, but another generator failed and a repair attempt using scavenged parts did not succeed.

At about two in the morning, nearly forty-eight hours after Katrina made landfall near New Orleans, the last generator surged and died. The sudden silence registered to Ewing Cook, resting in his second-floor office, as the sickest sound of his life. The hospital’s struggle to sustain power had become a complete loss of backup electricity, an immediate prelude to the evacuation and the difficult days that followed.

Accounts and illness after escape

On Thursday afternoon, Diane Robichaux and colleagues were airlifted to another Tenet hospital. A company-hired bus took them to Baton Rouge, where LifeCare senior vice president Robbye Dubois helped arrange onward travel to Shreveport. Robichaux spent the night at Dubois’s home. The next morning, as Robichaux described what had happened, the two women cried; this was how corporate officials first learned of the events. Robichaux and other senior LifeCare leaders were then called to the company’s headquarters in Plano, Texas, and received support and counseling over the weekend.

After Labor Day, LifeCare’s lawyers discussed how to respond and decided that the company should report the potentially criminal events to government officials and offer full cooperation. Attorneys interviewed Robichaux and other witnesses, advised them to be honest with law enforcement, and counseled them not to answer questions they were not asked. The sequence places the holiday between private recollection and formal disclosure: the account first passed from a survivor to company leaders, then became part of a legal response.

Thiele’s Labor Day stroke

For John Thiele, Labor Day brought a sudden bodily consequence of the storm and its aftermath. After reaching safety, he paid $1,200 for a ticket to Atlanta to reunite with family. Two days later, on Labor Day, he awoke unable to speak clearly or lift his right arm. He was fifty-three. Doctors identified a stroke but could find no cause; Thiele attributed it to the stress of the storm. He had lost twelve pounds during the disaster and its aftermath, and his abilities returned gradually. He relearned speech and took pride in recovering his rapid, slurring New Orleans blue-collar brogue.

A few weeks later, CNN contacted Thiele seeking his account, describing him as one of the storm’s heroes. Before responding, he followed guidance prepared by Memorial’s media director and spoke with Tenet’s media staff and attorneys. Labor Day thus falls at the turn from emergency survival to the longer work of speaking about what happened. For Robichaux, the immediate aftermath brought tears and corporate disclosure; for Thiele, it brought a stroke and a slow recovery. The holiday gathers those consequences into one point on the timeline without suggesting that the crisis itself was over.