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Racial segregation in healthcare

Five Days at Memorial

Racial segregation in healthcare is shown through both formal institutional policy and the lived consequences of unequal access. At Southern Baptist Hospital, later Memorial Medical Center, Jannie Burgess could care for patients long before she could be treated as one; decades later, the hospital’s crisis decisions again exposed how classifications and institutional power shaped who received care and who was left waiting. The account connects the history of segregation to its aftermath without treating every later decision as proof of racial intent.

A nurse barred from receiving care

Jannie Burgess entered nursing to support her children after working as a taxi dispatcher and secretary to a mortician. With light-brown skin, she faced a contradiction common to Black nurses in mid-twentieth-century New Orleans: she could care for patients at many private hospitals but could not receive care at them. She had been born only months after Southern Baptist Hospital opened in 1926, yet more than four decades passed before she could become a patient there. By the time of the Katrina crisis, she had worked for thirty-five years in New Orleans hospitals and nursing homes.

The account makes that history personal through an encounter on duty. As Burgess drifted in and out of consciousness, her daughter, Linette Burgess Guidi, told stories about her to the young nurse assigned to her. The nurse was distracted: her husband had arrived with their toddler and urged her to leave town, but she stayed at work. She did not know that the patient’s daughter was describing a fellow nurse with decades of experience. The scene places Burgess’s professional life and her vulnerability as a patient in the same hospital, where her long service could not erase the institution’s history.

Medicare and the terms of integration

Southern Baptist Hospital was among the last hospitals in the South to submit to integration. When Medicare and other federal hospital programs began in the mid-1960s, hospitals that discriminated against or segregated patients could not receive program reimbursements. The hospital refused to join, presenting its position as resistance to government interference in hospital operations. Its opposition drew supportive letters from New Orleanians who praised the institution for resisting federal authority and defending business and professional independence.

The hospital’s public position also reflected unease about the connection between Medicare and civil rights. In 1969, its director wrote that the hospital’s Medicare policy had been confused with civil-rights issues, while arguing that financial realities constrained the institution’s ability to serve patients. The hospital joined Medicare on November 1, 1969. Its senior-patient census rose from thirty-one on November 3 to fifty-two a week later and eighty-six by November 18; by January 1970, it had reached 123. The figures mark a concrete institutional change, but they do not establish that the wider work of integration was complete.

Disputes after formal change

Employment-related disputes continued after the hospital joined Medicare. The record includes Equal Employment Opportunity Commission charges by Johnie Montgomery, Sheila Bass, Issac Frezel, Tyronne Smith, Rita Robertson, and Dorothy Nelson. In 1980, Southern Baptist Hospital sued the commission and its chairman, Eleanor Holmes Norton, seeking investigative files in seven cases. The hospital lost on the grounds that disclosure could interfere with ongoing proceedings. Issac E. Frezel also sued Southern Baptist Hospitals, Inc. that year. These proceedings show that formal participation in a federal program did not settle disputes over discrimination within the institution.

Katrina and the limits of apparently neutral decisions

During the Katrina evacuation, Jannie Burgess was among four intensive-care patients with do-not-resuscitate orders whom Memorial’s doctors placed last in the evacuation priority. That decision concerned the meaning of a medical order: a DNR instruction applied to resuscitation after breathing or heartbeat stopped, not to rescue or evacuation. Burgess’s history gives the decision an added resonance, but the account does not establish that race motivated the DNR policy. It does show how a patient’s accumulated vulnerability could meet a rule that treated a clinical classification as a reason to delay transport.

Race also surfaced in the hospital’s response to people seeking shelter. When a family with small children rowed to Memorial, staff turned them away. Bryant King, the hospital’s only African American doctor on duty, objected and urged the chief executive to help them. Karen Wynn, an African American nurse manager, saw the hospital as already beyond its capacity and did not perceive racism in the refusals; she noted that nearly all those turned away were African American. King understood the racial pattern differently, but avoided making race the explicit basis of his argument because he feared it would make others defensive. The family was refused despite his intervention. Their competing readings resist an easy conclusion about individual intent while leaving the unequal pattern visible.

The book’s account of racial segregation therefore does not end with a date of integration or a policy change. It follows the difference between formal access, institutional practice, and the experience of people who depend on care. Burgess’s return to Memorial as a patient, after a career spent caring for others in a segregated medical world, makes that history concrete; the Katrina scenes show how, under emergency pressure, access and rescue could still be shaped by decisions whose consequences fell unevenly.