The Troll Who Chose to Apologize
Shrill: Notes from a Loud WomanThis flow traces the transformation of one harasser from anonymous cruelty toward acknowledgment, apology, and a difficult human conversation.
increasing
Bearing strength in each event
decreasing
Anger at Self-Acceptance

A Reader Turns Hostile
A Trigger
The operator of Paw West Donezo later explains that Lindy’s confidence about being fat angered him because he hated his own body. He does not initially understand that connection as a reason to stop.
Choosing a Target
He seeks Lindy out online and sends insults, using anonymity to make emotional harm easy. His dissatisfaction becomes hostility toward a woman whose visible self-acceptance challenges him.
Impersonating Her Father

A Cruel Account
Using a Private Loss
The operator researches Lindy’s family and creates an account using her recently deceased father’s name and image. The account presents a fictional, insulting judgment as though it came from her father.
A New Kind of Injury
Lindy can block the account but cannot remove the knowledge that it exists. The abuse reaches into a fresh bereavement and turns a cherished memory into a tool of intimidation.
The First Apology

Acknowledgment Arrives
Owning the Account
The operator emails Lindy, admits creating the impersonation, and says he has deleted the account. He describes the act as the lowest thing he has done and apologizes directly.
A Material Gesture
He includes a donation receipt made in memory of Lindy’s father. The gesture does not undo the harm, but it signals an effort to direct money toward care rather than further attack.
An Interview with the Former Troll

Asking Why
A Difficult Conversation
Lindy contacts the former harasser and records a long conversation for radio. He describes loneliness, dissatisfaction, body hatred, and the way a woman’s confidence felt threatening to him.
Naming the Gendered Pattern
He acknowledges that being a woman mattered to his anger, despite his ordinary relationships with women offline. Lindy sees the admission as unusually honest, while still asking why his self-hatred became an excuse to target women.
Compassion Without Obligation

A Changed Response
Forgiveness and Limits
Lindy believes the apology and forgives him, but does not prescribe forgiveness to other people who are abused. Her response belongs to her own exhaustion, judgment, and experience of this particular conversation.
Holding onto Humanity
She continues to receive impersonations and abuse. Remembering that one person changed helps her resist treating every harasser as an inhuman monster without making their actions harmless.
before the apology, in the early 2010s
summer 2013
hours after Lindy writes about the account
months after the apology
after the recorded conversation