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Communicating indirectly through sabotage

The Good Nurse: A True Story of Medicine, Madness, and Murder

Communicating indirectly through sabotage is the pattern by which Charles Cullen turns small acts of disruption into covert messages, especially at Saint Luke’s Hospital. Chairs vanish from the nurses’ station, medication disappears from the supply room, and complaints about his lotion are answered by throwing away talc. The acts are not equally dangerous: some are workplace provocations, while others unfold alongside patient poisonings. Their connection lies in the narrative’s repeated image of Cullen acting indirectly, expecting an institution to recognize a signal that it repeatedly fails to read.

Repetition as a Message

At the nurses’ station, Cullen’s nightly ritual is conspicuous but easy to dismiss as an eccentricity. He wheels chairs down the hall into a spare room, and his supervisor, Ellen Amedeo, repeatedly tells him to return them. Cullen sighs, rolls his eyes, and complies, only for the chairs to be missing again the next morning. By then he has left, and other nurses must search the rooms and bring them back. The staff find the routine ridiculous; its recurrence makes it seem less like simple carelessness and more like a game whose rules remain hidden from them.

The chairs matter because they turn a shared workplace into a stage for repeated, low-level interference. Cullen does not openly confront his colleagues or explain what he wants. Instead, the staff experience the consequence of his action after he has gone. The narrative stresses the mismatch between the visible act and its undisclosed purpose: the nurses can see that the chairs have been moved, but they have no reason to understand the gesture as a message. The disruption is both minor enough to be tolerated and persistent enough to test their patience.

Cullen extends this mode of retaliation to the lotion that he uses heavily at work. When supervisors give him a hard time about it, he throws away the talc kept in a patient’s room. The exchange is deliberately indirect: their objection to his lotion is met not with an argument, but with the destruction of another supply. Cullen sees the absurdity in this private war, yet the action also belongs to a larger pattern in which irritation is displaced onto objects and made legible only through repetition.

The Drug Supply as a Test

That pattern acquires greater weight when medication begins disappearing. At Saint Luke’s, Pronestyl is restocked each afternoon and gone each night. Nurses joke that someone might be using it as fertilizer, but for about six months nobody investigates. Cullen has been throwing the drug away on every shift he works. In his own reckoning, the waste costs the hospital hundreds, perhaps thousands, of dollars. The disappearance is not an accidental shortage: it is a sustained act that he expects the institution to notice and interpret.

The narrative links this sabotage to Cullen’s judgment of Saint Luke’s. He believes a Catholic hospital should behave better, even while regarding it as a world-class place for patients. His identity as a lapsed Catholic working at a Catholic institution sharpens the contradiction: he has lost the marriage and children for which he renounced his religion, and he now communicates his grievance by wasting the hospital’s medicine. The drug is at once a practical resource and a material sign of institutional attention. If it disappears and no one acts, the failure to respond becomes part of the message.

The signal does, briefly, reach staff. Thelma Moyer notices that Pronestyl is running out in spurts and tells Amedeo and pharmacist Tom Nugen. Nugen checks his records but cannot account for the losses; Amedeo takes in the information but does not pursue it. That small administrative response contrasts with the months of unexplained depletion. Cullen’s implied test is not simply whether anyone sees a discrepancy, but whether the institution will follow it far enough to discover its cause. It does not.

Concealment Beside Patient Harm

The concept must not collapse every act of sabotage into the same kind of wrongdoing. Cullen’s destruction of Pronestyl and his removal of chairs are framed as indirect provocations; the drug injections are acts of patient harm. Yet the book places these behaviors in the same world of concealment, routine, and missed connections. In one episode, Cullen injects digoxin through the piggyback port of an elderly woman’s intravenous line, a procedure that could appear to be an ordinary line flush. He disposes of the vial and needle, returns to the nurses’ station, and waits for the code, where he takes a leading role in trying to save her. The legitimate appearance of the task helps hide the lethal act within familiar nursing work.

In another medication-room episode, the indirectness is built into a chain of apparently helpful actions. Cullen receives the pharmacy runner’s delivery, stocks the medication, prepares intravenous lines for colleagues, and later assists during a code. He secretly alters intravenous bags while preparing the drugs, then leaves them in the named patient trays. No single helpful act gives colleagues an obvious reason to connect him to the others. The contrast is stark: the same attentiveness that makes him appear useful also lets his actions pass as routine.

The empty hospital at night intensifies this pattern. Cullen prefers the hours without visitors and administrators; corridors grow quiet, and he waits through the shift before acting. Private patient rooms and enclosed work spaces offer opportunities to do things without being observed. These conditions explain how covert acts can remain hidden in the immediate scene, but they do not explain them away: the narrative shows ordinary hospital routines becoming the cover under which Cullen’s actions are carried out.

A Signal Misread, Then Recognized

The institution’s inability to interpret Cullen’s disruptions is not absolute. During a later medication-supply concern, nurses keep watch on the storage room, taking turns while they continue caring for patients. Kim Wolfe sees Cullen arrive early, perform his customary rearrangement of the chairs, and then enter the medication room. Because staff are already alert to suspicious access, the familiar ritual acquires a different significance. The chair-moving that once seemed merely ridiculous now occurs beside a watched door.

Amy Loughren’s later recollection offers another retrospective change in meaning. She remembers Cullen taking the portable Cerner electronic medical-record computer down the hall after report, apparently to work in quiet. She also recalls that he stood near the doors where the pharmacy runner arrived and was often the first, sometimes the only, person to meet the delivery. What had looked like helpfulness—taking the runner’s tote and stocking the unit—can now be seen as access to drugs that did not require him to use the Pyxis automated medication dispensing system. Her realization reframes a habit she had known for years: the apparently incidental position at the end of the hall had practical importance.

The recurring pattern is therefore more than a portrait of eccentric workplace behavior. Objects and routines carry information that the people around Cullen initially fail to assemble: chairs repeatedly displaced, a drug repeatedly missing, a nurse positioned to receive pharmacy deliveries. The irony is that Cullen wants to be heard without speaking plainly, while the hospital’s fragmented attention allows both the message and the danger to persist. The book presents indirect sabotage as a form of communication whose failure to attract an adequate response does not make it harmless; in the clinical setting, concealment can coexist with actions that cost patients their lives.