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1980s

The Wisdom of Crowds

The 1980s mark the strain and partial reinvention of the American corporate hierarchy. As Japanese and West German companies challenged long-insulated U.S. firms with better products and closer attention to consumers, the old managerial model looked increasingly ill suited to competition. Yet the decade’s growing interest in decentralization did not end the assumption that corporate success depended on power at the top; it helped set the stage for the 1990s’ exaltation of the CEO as a corporate savior.

Competitive Pressure and Corporate Decline

The book traces the crisis of the postwar corporate model to its insulation from outside competition and perspectives. Top managers had become removed from the information needed to forecast demand and find new solutions. The result was visible in the late 1950s, when Ford committed hundreds of millions of dollars to the Edsel despite the absence of a consumer market, and in the scarcity of major management and product innovations among American companies during the 1970s and 1980s.

The competitive reversal became unmistakable in the early 1970s, when Japanese and West German firms began bringing better products to market faster and attending more carefully to what consumers wanted. Hierarchies that had served companies in the postwar era of captive customers and middling competition could not readily support the large organizational and product changes the new contest demanded. Ford’s 1971 Pinto, with its weak four-cylinder engine and its risk of catching fire when struck from behind, represented the poor fit between American production and changing competitive conditions. Although Ford sold a million Pintos during the decade, the success proved temporary: American corporate profits, market share, and productivity growth fell sharply, and Chrysler and Lockheed required government bailouts by the end of the 1970s.

Reinvention and the Persistence of Hierarchy

American companies responded to the collapse of the old model by reinventing and reengineering themselves, emerging from the 1980s leaner and more efficient. The turn toward leaner firms did not, however, erase the ideas that had supported the earlier order: integration, hierarchy, and the concentration of power in a few hands continued to shape American business. The apparent success of Silicon Valley companies, generally more decentralized and less committed to top-down decisions, encouraged other companies to present themselves as pushing authority down the hierarchy. In practice, genuine decentralization remained uncommon, despite information technology making it easier and cheaper to share information widely.

The distinction between announced reform and actual authority mattered because information still had difficulty traveling upward. The book describes corporate cultures in which employees and managers could be penalized for candor: studies found that young executives’ anxiety about promotion correlated with less accurate communication of problems, while middle managers who advanced were less likely to tell superiors when things had gone wrong. In such settings, decentralization could remain a slogan while the people with the best local knowledge lacked influence over consequential decisions.

The Next Decade’s CEO Ideal

The 1980s also prepared the cultural shift that became conspicuous in the 1990s. Lee Iacocca’s transformation into a symbol of resurgent American capitalism began in the 1980s; in the following decade, investors, journalists, companies, and the public increasingly treated chief executives as heroic individuals capable of rescuing firms. That ideal sat uneasily beside the growing attention to decentralization and bottom-up methods. The book’s contrast is not simply between one management fashion and another: it is between the recognition that organizations need dispersed information and the persistent belief that a single leader can supply the decisive answers.

Historical Significance

The decade’s importance lies in this unresolved transition. Competitive pressure exposed the costs of insulated management, and corporate reinvention produced leaner companies, but neither change guaranteed that authority and information would be genuinely redistributed. The 1980s therefore connect the decline of the postwar hierarchy to the later worship of executive leadership: a period in which firms adapted to new conditions while retaining an enduring faith in concentrated power.