Stuart Ullman's Role

The Shining

Ullman, the hotel manager, serves as an antagonist who foreshadows the danger but is ultimately powerless.

increasingupBearing stren­gth in each eventdowndecreasing
The InterviewThe Interview
The Condescension The Interrogation Ullman interviews Jack and questions his suitability. He brings up Jack's drinking and his violent past. Jack resents him. The Warning Ullman tells Jack about the Grady tragedy. He warns about cabin fever. Jack dismisses him. The Hiring Despite his reservations, Ullman hires Jack because of Al Shockley's influence. He is a reluctant employer.
The Phone CallThe Phone Call
The Confrontation Jack's Accusation Jack calls Ullman to confront him about the hotel's history. He accuses Ullman of hypocrisy. Ullman's Anger Ullman is furious and threatens to fire Jack. He calls Al Shockley to complain. The Aftermath Ullman's call leads to Al's demand that Jack drop the book project. Ullman is a catalyst for Jack's resentment.
The Absent ManagerThe Absent Manager
The Powerlessness The Isolation Ullman is in Florida for the winter. He cannot help the Torrances. He is unaware of the danger. The Responsibility Ullman is responsible for the hotel but has no control over what happens. He is a figure of authority who is absent when needed. The Irony Ullman's careful management cannot prevent the hotel's evil. He is a minor player in the tragedy.
early autumn
early November
winter, after the snow